IT House / Vancouver, BC
Service / AI automation
Take the copy-paste work off your team.
We automate the admin and operations work that eats your week — invoices, documents, data entry and hand-offs between tools — in Zapier, Make, n8n or custom code, with a person checking anything that matters.
01 / Three areas
Where automation usually pays first.
- 01.1Admin & operationsInvoices, documents, reports, onboarding checklists and data clean-up that someone does by hand every week.
- 01.2AI chatbotsCustomer-facing: answer repeat questions from your own documents and pass the rest to a person.
- 01.3Sales automationCustomer-facing: route new leads, send follow-ups and keep marketplace orders in sync with your CRM.
02 / Choosing a platform
We pick the platform to fit you.
Not every job needs AI, and not every job needs the same tool.
- /ZapierWhen you need to connect many common apps quickly.
- /MakeBranching, multi-step logic at a lower running cost.
- /n8nSelf-hosted, when workflow data has to stay on your own servers.
- /Power AutomateTeams already living in Microsoft 365.
- /Custom codeWhen no platform fits, or running costs at volume matter.
03 / Ground rules
Automation you can trust on a bad day.
- A person reviews anything customer-facingUntil you decide otherwise.
- Failures are loudIf a step fails, someone gets an alert. Nothing fails silently.
- Every flow is written downWhat triggers it, what it touches, who owns it.
- Monitored after launchCovered in phase 5, Optimization & Support.
Next step
What does your team do twice?
List the tasks that get repeated every week. We’ll tell you which are worth automating and which aren’t.