IT House / Vancouver, BC

A small studio in Vancouver, BC.

IT House builds websites, automation and chatbots for businesses across Canada. We like work that is clear, useful and still running a year later.

Background

  1. 01BusinessSales, operations and their numbers
  2. 02SoftwareWeb, apps, integrations, automation
  3. 03Machine learningModels that predict, sort and spot patterns
  4. 04StatisticsMeasuring what changed
  5. 05ElectronicsSignals, sensors and how devices talk

Builders who care about the sales number.

IT House is a small studio in Vancouver, British Columbia. Our background is in business, software, machine learning, statistics and electronics, and we have always been most interested in the place where technology meets the day-to-day running of a business.

That is the work we take on: the website that should be bringing in enquiries, the spreadsheet three people retype every week, the leads that sit unanswered over the weekend. We trace where information gets stuck, build the fix, and check with real numbers whether it helped.

That check is where statistics comes in. Before a change goes live everywhere, we try it on a small share of visitors and compare the results. Afterwards we separate what really moved your sales from what just happened at the same time. As new data comes in, we update the picture instead of guessing.

Machine learning goes a step further: models that learn from your own history to sort incoming emails and tickets, spot the leads most likely to buy, flag unusual orders and forecast demand. We use one only where it beats a simple rule, and tell you when it doesn’t.

We work with owner-led businesses across Canada, in whatever way suits you: email, a support ticket, a phone call or Zoom. Every engagement follows the same five phases.

Three habits.

  • 02.1Look before buildingEvery project starts with what you already have. Sometimes the answer is to build less.
  • 02.2Write it downScopes, decisions and handover notes are written, so nothing lives only in someone’s head.
  • 02.3Hand over the keysYour code, accounts and data stay yours. Another team can take over without us.

The five phases in detail

Wherever the work fits.

This is British Columbia. Meetings don’t have to happen in a boardroom — pick what suits you, and we’ll bring the laptop or leave it in the car.

  • 03.1Coffee or a proper lunchA quick espresso on Main Street, or white tablecloths downtown. You choose the table; we bring the questions.
  • 03.2Online, any platformZoom, Teams, Google Meet or a plain phone call. Cameras optional, sweatpants allowed.
  • 03.3On a trailFrom an easy stroll around the Seawall, to a sweaty climb up the Grouse Grind, to a full day on the Black Tusk. You pick the pace.
  • 03.4Around a campfireTofino on the west coast, Liard River up north, or Yoho by the Rockies. Plans read better under the stars — notes by hand, phones on airplane mode.
  • 03.5In kayaksFrom the calm water of Deep Cove to the whitewater of the Squamish River. The agenda stays dry; we can’t promise the same for you.

The view changes. The five phases don’t.

Next step

Sound like a fit?

Email us about what you’re building. A person replies, not a bot.